Terms of service

Terms of Service

Last Updated: June 2026

Welcome to House of Masala. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website.

1. About Us

House of Masala is an online store offering spices, seasonings, and related food products. Throughout the website, the terms "we," "us," and "our" refer to House of Masala.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate and complete.

3. Products and Services

We strive to display product descriptions, images, ingredients, pricing, and availability accurately. However:

  • Product images are for illustrative purposes only.

  • Actual packaging, color, and appearance may vary.

  • We reserve the right to modify, discontinue, or limit the sale of any product without prior notice.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Payment must be completed before an order is processed and shipped.

  • We reserve the right to correct pricing errors or inaccuracies at any time.

Accepted payment methods are displayed during checkout.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Cancel orders suspected of fraud, unauthorized activity, or misuse.

If your order is cancelled after payment has been received, a refund will be processed according to our Refund Policy.

6. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Estimated delivery timelines are provided for convenience only and are not guaranteed. Delays may occur due to circumstances beyond our control.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy.

Due to the nature of food products, certain items may not be eligible for return unless received damaged, defective, or incorrect.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Violate any applicable laws or regulations.

  • Interfere with the security or operation of the website.

  • Upload malicious software, viruses, or harmful code.

  • Attempt unauthorized access to any part of the website.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product names

  • Images

  • Graphics

  • Text

  • Website design

is the property of House of Masala or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, House of Masala shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Business interruption

  • Data loss

  • Delays in delivery caused by third parties

Our total liability relating to any order shall not exceed the amount paid by the customer for that order.

11. Product Usage Disclaimer

Our products are intended for culinary purposes only.

Customers are responsible for reviewing product ingredients before consumption. House of Masala shall not be responsible for allergic reactions, dietary sensitivities, or misuse of products.

If you have specific dietary or medical concerns, please consult an appropriate healthcare professional before use.

12. Third-Party Services

The website may contain links to third-party websites, payment gateways, or service providers.

We are not responsible for the content, policies, or practices of any third-party services.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Indemnification

You agree to indemnify and hold harmless House of Masala, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

17. Contact Information

For any questions regarding these Terms of Service, please contact:

House of Masala
Email: fynebrothersglobaltradellp@gmail.com
Phone: +91 70115 58424

We will make reasonable efforts to respond to your inquiries promptly.